Privacy Policy

Last updated: July 2026

This Privacy Policy explains how benjima ("we", "us", "our") collects, uses, and protects your information when you visit our website or work with us as a client. By using this site, you agree to the practices described below.

1. Information We Collect

Information you give us: name, email address, phone/WhatsApp number, company name, order details, design files, and messages sent through our contact forms, email, or WhatsApp.
Information collected automatically: basic analytics data such as pages visited, device type, browser, approximate location, and referral source — collected via cookies and analytics tools.

2. How We Use Your Information

To respond to inquiries and prepare quotes
To process, produce, and ship your orders
To communicate order updates, samples, and production photos
To improve our website and services
To send occasional updates about our products (only if you've contacted us or opted in — you can opt out anytime)

3. Your Design Files & Business Information

Your designs, tech packs, and brand assets remain your property. We use them only to produce your order, never share them with other clients, and never reuse your custom designs for anyone else.

4. Sharing of Information

We do not sell your personal information. We share it only with parties necessary to fulfil your order:

Courier partners (DHL, FedEx, UPS) — name, address, and phone for delivery
Payment processors — to process your payments securely
Legal authorities — only if required by law

5. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings; the site will continue to work normally.

6. Data Security & Retention

We take reasonable technical and organisational measures to protect your data. Order records and approved specifications are retained so that your reorders match your original order exactly; you may request deletion of your data at any time (see below).

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us. If you're in a region with specific data protection laws (such as the EU's GDPR), you also have the right to data portability and to object to processing.

8. Third-Party Links

Our site may link to external platforms (Instagram, Facebook, WhatsApp). Their privacy practices are governed by their own policies.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version.

10. Contact Us

For any privacy questions or data requests: benjimaofficial@gmail.com · +92 329 6140058 · Rungpura, Sialkot, Punjab, Pakistan.

Questions About Your Data?

Reach out anytime — we respond to every privacy request personally.